Electricity rebates and concessions

The Queensland Government delivers a range of support to help Queenslanders cope in the face of rising electricity costs. 

Electricity rebates and concessions available include:

• Electricity rebate - a rebate for pensioners and seniors
• Home Energy Emergency Assistance Scheme - assistance for customers experiencing a crisis or unforeseen emergency 
• Electricity Life Support Concession Scheme - a concession for consumers using life support machines

For information about these rebates and concessions, visit the Department of Communities website or phone 13 13 04.

The Queensland Government also supports low-income households and disadvantaged energy customers through the Consumer Advocacy Program which is delivered by the Queensland Council of Social Service (QCOSS). The $450 000 program ensures the needs of low-income households and disadvantaged energy customers are heard.

For further information about support available to Queenslanders, download the Saving Energy fact sheet (PDF - 290KB).