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General Enquiries

1800 657 567

(toll-free within Australia)


Customer Complaints

Customers can make a complaint to Queensland Mines and Energy by phone, email, in person, by post or online.


Contact us

Queensland Mines and Energy

General Enquiries:

Freecall: 1800 657 567 (toll-free within Australia)

Phone:  +61 7 3898 0375
Fax:  +61 7 3238 3088

Email Queensland Mines and Energy (QME) with your questions or feedback using the online enquiry form or send your email to info@dme.qld.gov.au.


Head Office - Brisbane:

Level 7
61 Mary Street
Brisbane Qld 4000

PO Box 15216
City East Qld 4002

ABN - 98 628 485 885

View a list of the department's District and Regional Offices.


Minister's Office:

Level 7
61 Mary Street
Brisbane Qld 4000
Phone: +61 7 3225 1861
Fax: +61 7 3225 1828

Email: nrmet@ministerial.qld.gov.au

Regional offices:

Southern Region

Southern Regional Office
Podium 2, Landcentre
Cnr Main and Vulture Streets
WOOLLOONGABBA QLD 4102

PO Box 1475
COORPAROO DC QLD 4151

Tel: 07 3238 3833
Fax: 07 3405 5346

Brisbane District Office (Mining Registrar)
Podium 2, Landcentre
Cnr Main and Vulture Streets
WOOLLOONGABBA QLD 4102

PO Box 1475
COORPAROO DC QLD 4151

Tel: 07 3238 3733
Fax: 07 3405 5346

Quilpie District Office (Mining Registrar)
Court House
Buln Buln Street
QUILPIE QLD 4480

PO Box 29
QUILPIE QLD 4480

Tel: 07 4656 1266
Fax: 07 4656 1442

Surat Basin Office (Mining Registrar)
1-3 Alfred Street
ROMA QLD 4455
Also servicing Dalby District Office (Mining Registrar) (Wednesdays only)
30 Marble Street
DALBY QLD 4405

PO Box 1401
ROMA QLD 4455

Tel: 07 4624 1512
Fax: 07 4624 1 559

Gympie Mine Shaft Repair Office (Statewide Services Division)
Tozer Park Road
GYMPIE QLD 4570

PO Box 325
GYMPIE QLD 4570

Tel: 07 5480 5484
Fax: 07 5482 7727

Helidon Explosives Reserve
207 Airforce Road
HELIDON QLD 4344

Tel: 07 4612 9400
Fax: 07 4612 9412
 
Central Region

Central Regional Office
Level 5, 34 East Street
ROCKHAMPTON QLD 4700

PO Box 548
ROCKHAMPTON QLD 4700

Tel: 07 4938 4187
Fax: 07 4938 4310

Rockhampton District Office (Mining Registrar)
Level 5, 34 East Street
ROCKHAMPTON QLD 4700

PO Box 548
ROCKHAMPTON QLD 4700

Tel: 07 4938 4125
Fax: 07 4938 4310

Emerald District Office (Mining Registrar)
State Government Offices
99 Hospital Road
EMERALD QLD 4720

PO Box 245
EMERALD QLD 4720

Tel: 07 4987 9373
Fax: 07 4987 9333

Winton District Office (Mining Registrar)
Court House
Vindex Street
WINTON QLD 4735

PO Box 230
WINTON QLD 4735

Tel: 07 4657 1727
Fax: 07 4657 1760

Mount Morgan Mine Site
c/o Mount Morgan Mine
MOUNT MORGAN QLD 4714

PO Box 72
MOUNT MORGAN QLD 4714

Tel: 07 4938 1811
Fax:  07 4938 1010

Bajool Explosives Reserve
Bruce Highway
BAJOOL QLD 4699

c/o Post Office
BAJOOL QLD 4699

Tel: 07 4934 6173
Fax: 07 4934 6171

Mackay District Office (Safety and Health)
9 Tennyson Street
MACKAY QLD 4740

PO Box 1801
MACKAY QLD 4740

Tel: 07 4967 0860
Fax: 07 4953 2761
 
Northern Region

Northern Regional Office
Level 1
187-209 Stanley Street
TOWNSVILLE QLD 4810

PO Box 1752
TOWNSVILLE QLD 4810

Tel: 07 4760 7404
Fax: 07 4760 7400

Mareeba District Office (Mining Registrar)
28 Peters Street
MAREEBA QLD 4880

PO Box 2266
MAREEBA QLD 4880

Tel: 07 4048 4785
Fax: 07 4092 4224

Charters Towers District Office (Mining Registrar)
27-43 Natal Downs Road
CHARTERS TOWERS QLD 4820

PO Box 62
CHARTERS TOWERS QLD 4820

Tel: 07 4761 5762
Fax: 07 4761 5760

Mount Isa District Office (Mining Registrar)
13 Isa Street
MOUNT ISA QLD 4825

PO Box 334
MOUNT ISA QLD 4825

Tel: 07 4747 2103
Fax: 07 4743 7165

Georgetown District Office
Court House
High Street
GEORGETOWN QLD 4871

PO Box 28
GEORGETOWN QLD 4871

Tel: 07 4062 1204
Fax: 07 4062 1260

Cairns Mines Office (Safety and Health)
Level 3, 5B Sheridan Street
CAIRNS QLD 4870

PO Box 937
CAIRNS QLD 4870

Tel: 07 4039 8360
Fax:  07 4760 7400

Queerah Explosives Reserve
Swallows Landing Queerah
EDMONTON QLD 4869

PO BOX 9
SWALLOWS LANDING QLD 4869

Tel: 07 4055 4250
Fax: 07 4055 4250
 
Simtars (Safety in mines testing and research station)
Head Office
2 Smith Street
REDBANK QLD 4301

PO Box 467
GOODNA QLD 4300

Tel: 07 3810 6333
Fax: 07 3810 6363


Mackay
169 Sydney Street
MACKAY QLD 4740

PO Box 453
MACKAY QLD 4740

Tel: 07 4957 4077
Fax: 07 4957 4422

Geological Survey Queensland (GSQ)

Block A 80 Meiers Road
INDOOROOPILLY QLD 4068

Tel: 07 3362 9355
Fax: 07 3362 9368

Level 16, 61 Mary Street
BRISBANE QLD 4000

PO Box 15216
CITY EAST QLD 4002

Tel: 07 3237 1406
Fax: 07 3237 1534

Zillmere Exploration Data Centre
68 Pineapple Street
ZILLMERE QLD 4034

Tel: 07 3263 6833
Fax: 07 3263 7466

Other services and enquiries

Copyright and Intellectual Property:

Phone: +61 7 3235 4731
Email: copyright@dme.qld.gov.au



Information Centre:

A wide range of departmental publications, registers and information is available for inspection and purchase at QME's Information Centre.

Level 2, Mineral House
41 George Street
Brisbane Qld 4000

Phone:  +61 7 3237 1434
Fax:  +61 7 3221 9517
Email: sales@dme.qld.gov.au

Business Hours: 8:30am to 4:30pm Mon-Fri



Mines Inspectorate:

Phone: +61 7 3237 1148

View a list of Mines Inspectorate contacts



Petroleum and Gas Inspectorate:

Phone: +61 7 3237 1626
Email: gassafe@dme.qld.gov.au

View a list of Petroleum and Gas Inspectorate offices.



Explosives Inspectorate:

Phone: +61 7 3224 7512
Email: explosives@dme.qld.gov.au



Industry Development:

Phone: +61 7 3237 1406



Geological Information hotline:

Geoscience and resource information, including geological publications, data and maps.

Phone: +61 7 3006 4666
Email: geological_info@dme.qld.gov.au



SIMTARS:

Simtars (Safety in mines testing and research station) is a world leader in research, consulting, testing, certification and training services to improve industry safety and health.

Phone: +61 7 3810 6333
Email: simtars@dme.qld.gov.au

View more SIMTARS contacts.




Solar Bonus Scheme:


Phone: +61 7 3237 1508
Email: solarbonusscheme@dme.qld.gov.au



QDEX Support:

Phone: +61 7 3237 9759
Fax: +61 7 3237 1534
PO Box 15216
City East
QLD 4002
Email: qdexsupport@dme.qld.gov.au



IRTM Support:

Phone: +61 7 3896 9875
Email: irtmsupport@dme.qld.gov.au



Geophysics Support:

Phone: +61 7 3362 9357
Email: geophysics@dme.qld.gov.au



Enquiry Form

Use the form below to contact Queensland Mines and Energy with any questions or feedback:

Full name *  
Postal Address  
Post Code  
Telephone  
Fax
Email *
Message/Query  
 
Last Updated 25 September 2009